Privacy Policy

At Thoroughvent Ltd we take the care of your personal information seriously and treat any information that you provide us confidentially and in the same way as we would expect our own personal data to be considered.

Our website does not employ the collection of any personal information from you.

Our Contact Us pages that contain links and email interface facilities will only attempt to activate your own email client program installed on your own computer in order to pre-populate an email template with the relevant information that we require should you wish for us to make contact with you.

The email form shall request information from you such as your name and contact details so that we can deal with your request, or to carry out a site visit for the purpose of providing you with a quotation.

The pre-populated email shall pre-fill the address line as sales@tvent.co.uk in order to ensure that your email is sent to our sales department. Should you wish to contact us with an enquiry then we request that you provide the following information:

Name / Organisation:
Email Address:
Telephone Number:
Brief enquiry description:

Other relevant contact details:

We shall not share any personal information that you provide us with anyone other than those necessary within our business, such as employees, or where necessary third party sub-contractors to undertake or carry out (but not limited to) the following:

• Making Contact / Attending for the purpose of a site visit in order to provide you with a quotation for works.
• Attending site for the purpose of undertaking works, either as part of pre quoted works, or for works undertaken as part of a call out.
• For the purpose of requesting payment for works either by invoice or pre payment via a pro-forma invoice.
• For the purpose of obtaining monies due in the event of non-payment

Since it is necessary for us to pass information such as your name, company name, address, and on occasion your telephone number to our employees and sub-contractors in order to undertake work for you, then it is accepted by you that in providing your information that this is the case.

All of our employees and sub-contractors are requested to treat any information provided to them in confidentiality and to ensure that any information that they are provided with is not shared with others without your express consent.

Cookie Policy

Our website https://www.tvent.co.uk uses third-party cookies from Google Analytics to collect anonymous usage data. This helps us understand how visitors interact with our site and improve its performance.

You will be presented with a cookie consent banner when you visit our site. You may choose to:

Accept: Allow Google Analytics tracking.

Opt Out: Decline tracking and disable analytics cookies.

If you accept, Google Analytics may place cookies such as _ga on your device. These cookies do not collect personal data and are used solely for anonymous traffic analysis.

We do not use advanced Google Analytics features such as User-ID, Remarketing, or Advertising Reporting.

You may also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, compatible with Chrome, Firefox, Safari, Opera, and Internet Explorer.

Contact

If you have any questions about this policy or your data, please contact us at:

Email: sales@tvent.co.uk